Welcome to Canvas! Canvas Support is here to help you.

 

By Phone
You can reach us by phone 24/7/365.
Call Toll-free: 855.308.2755

 

By Chat
You can live chat with us 24/7/365.
Click the “Help” button in the upper right-hand corner of Canvas
Choose “Chat With Canvas Support” from the menu that appears
Click the “Find someone to chat with” button on the page to which you’re directed
Presto!

 

By Webform BEST METHOD
You can submit webform tickets 24/7/365.
Click the “Help” button in the upper right-hand corner of Canvas
Choose “Report a Problem”
Fill out the form that appears and click “Submit Ticket”

 

By Email
Webform is better than email.
But you may need to file a ticket by email sometimes. Send your message to support@instructure.com.